In 2018, we launched our cyber claims case study series. Coming to you monthly, these in-depth case studies have explored everything from data re-creation after ransomware attacks to the reputational impact of data breaches. Here, we have consolidated the series so far. Have a read, and be on the lookout for more in the coming months. A city government falls victim to a fraudster on the watch for sizeable wire transfers
Thwarted threat: A machinery manufacturer nearly falls victim to malicious software
Law firm leakage: When a law firm employee fails to recognise a malicious attachment, it prompts a full-blown ransomware attack
Car part chaos: When an auto parts dealer gets hit by a ransomware attack, it comes close to wrecking their business
Recruitment ruse: When an employee at a recruitment firm falls for a phishing scam, a significant payment is misdirected
Search engine setback: When malicious code impairs a hotel's website, it takes longer than expected to get back on track
Nursing home hoax: After a CEO's email account is hacked, a care home faces huge financial loss from social engineering
Lucrative lookout: A city government falls victim to a fraudster on the watch for sizeable wire transfers
Education infiltration: Hackers access a school's systems through remote desktop protocol and hold data to ransom
Tax return trauma: A haulage firm loses several large tax payments after their accountant's email is spoofed
Donation diversion: A charity's payment to a research partner is sent to a fraudulent account after an email account is compromised
Payroll pandemonium: An HR service provider loses contracts due to a cyberattack suffered by one of its supply chain partners
Subcontractor scam: Criminals swindle a construction firm out of large payment by impersonating a subcontractor
Database debacle: A ransomware attack throws up unforeseen complications for a domestic goods retailer
School fees fiasco: Parents mistakenly pay tuition fees to a fraudster impersonating a private school
City shakedown: A targeted extortion attack leaves a local government in a predicament
Website wipeout: An appliance retailer suffers a significant sales shortfall after its website is taken down by hackers
Kitchen calamity: A kitchen unit manufacturer shelves several days’ profits after ransomware attack
Poached payment: Fraudster impersonates an insurance brokerage to siphon off customer payment
CEO swindle: A manufacturing firm transfers thousands to scam artists after falling victim to CEO fraud
Legacy system letdown: A ransomware attack on an electrical firm sparks the collapse of a vital accounting system
Phishing for funds: A law firm, specializing in property matters, falls victim to a social engineering scam
Malware mayhem: A targeted extortion attack and extensive malware infestation hit a tech provider
Software shutdown: A property management company learns the importance of longer indemnity periods after a cyber attack results in lost contracts
Reputational repercussions: A data breach leads to a damaged reputation and subsequent incomes loss for an online retailer
Quick fix complication: A healthcare provider wipes ransomware from their system, only to discover they’ve also wiped away the proof that large-scale notification isn’t necessary
Beyond the breach: A malware attack leads to huge operational disruption for a small hospital
Backup breakdown: A ransomware wipes out an engineering firm’s files, creating a need for full data re-creation
