With a team of expert underwriters dedicated to supporting the needs of their broker partners in Australia, CFC now serves 9,600 Australian businesses. Over the past 20 years, CFC has grown to become the pre-eminent provider of cyber insurance in the Australian market and recognised for its range of bespoke solutions for a variety of industries and classes.
We’ve been writing business in Australia since we first started trading and have built many long-standing relationships with brokers and their clients – some of which go right back to the beginning. I think the key to our success is innovative products combined with the incredible service we deliver, powered by our proprietary tech platform. The time difference makes little difference to our Australian broker partners who love the fact that we respond to over 90% of new business enquiries in under 24 hours. Pat Brice, Distribution Director, CFC
CFC focuses predominantly on high-volume SMB business and offers a full suite of emerging risk and specialty insurance products across 16 classes of insurance from professional indemnity and D&O, to cyber, healthcare, intellectual property, financial institutions, life sciences and more.
CFC has consistently been a leader in the Australian cyber insurance market, regularly introducing new elements of cover and service. Earlier this year, CFC released its one-question Connect cyber trading platform, delivering brokers an instant quote with supporting tools to help convert more sales.
More recently, CFC launched its enhanced cyber incident response app. In addition to allowing policyholders to instantly notify a cyber claim, the app goes one step further and notifies policyholders of critical, time-sensitive cyber threats in real-time and also provides direct access to CFC’s specialist technical cyber security team at any time.
Brice concludes: “Australia is a hugely interesting market for us and we have some exciting plans in the pipeline. We can’t wait until we can get our boots back on the ground again but in the meantime, we’re looking forward to connecting with as many brokers as possible during the NIBA Virtual Convention next week.”