Response: Our mobile app for cyber

Download our award-winning app and receive personalized cyber threat alerts, access to critical security tools, and free expert advice 24/7

Available to all CFC cyber policyholders for free, the app is the best way to notify us of a cyber event or potential claim

5 Stars

Cyber Claims Team of the Year Advisen Risk Awards

5 Stars

Customer Care Solution of the Year Insurance Times Claims Excellence Awards

5 Stars

Claims Innovation of the Year Insurance Post Claims & Fraud Awards

Download free today

Response: Our mobile app for cyber

Why use the app?

Prevent cyber attacks and protect your business with CFC’s mobile app for cyber. With the app, you can:

Report an incident

Think you’ve suffered a cyber event? Notify our specialist team directly in the app and get a call back in 15 minutes or less.

Personalized threat alerts

Using data from threat intelligence feeds, the dark web, network scanning and our own real-life claims, we’ll notify you of any specific threats targeting your business and offer guidance on how to remediate vulnerabilities.

Access cyber security tools

Use the app to access tools like dark web monitoring, deep scanning, phishing simulations, and more.

Get cyber security advice

Reach out to our specialist team for help with cyber risk mitigation, best practices, cybersecurity services on offer, and more. We’re here to help.

Watch a demo

Learn more about our mobile app for cyber, Response, or download now.

To register, all you need is your company email address and CFC cyber policy number. This can be found on the second page of your policy doc under “Declarations”. Following registration, you should then receive a confirmation email – make sure to check your spam!

Firstly, our real-time critical threat alerts will be your first backstop of protection. Through proactive cyber attack prevention technologies, our team can spot problems fast and send you critical alerts with guidance on how to mitigate any issues. 

Additionally, you can access a range of free cyber security tools, only available to app users, by tapping "Tools" in the bottom navigation bar. These tools include:

Phishing simulation – this is a simulated email campaign that goes out to members of your team whose credentials are most vulnerable. These emails look like phishing emails in order to show users how easy it is to fall victim and to raise awareness of this criminal tactic.

Dark web monitoring – this tool scours the dark web for information relating to your business, including corporate login credentials and other breaches of sensitive data relating to your domain name.

Deep scanning – this service actively scans your business's network footprint to identify claims-correlated vulnerabilities that could lead to cyber attacks or ransomware.

If you get an alert, make sure you read the full detailed report that will be included within the notification. Each alert will be different and may have different actions. If in doubt, please reach out on our "Ask the expert" chat function. 

"Ask the expert" is a direct route for any technical cyber questions you might have. It puts you in communication with our specialist team who will will respond within 48 hours to offer advice on cyber risk mitigation, best practices and cyber security services available.

Some of our frequently asked questions are:

  • What is two-step authentication and why might we need it?
  • How can you help us in the event of an incident?
  • How can we prevent attempts to gain unauthorized access to corporate accounts?